FAQs

We run low-impact, high-respect stays. Beyond platform ID checks, we add independent guest screening, block party-risk bookings, and enforce quiet hours and occupancy limits. Privacy-safe noise sensors, clear parking/trash rules, and a 24/7 local response keep issues from ever touching long-term residents. Properties are professionally cleaned and inspected after every stay, and rule violations trigger immediate penalties or removal. In short: well-kept units, respectful guests, zero-party culture.

We carry comprehensive insurance and require all bookings to include coverage, protecting you from financial risk and ensuring peace of mind.

Hazel & Haven signs a corporate lease, guaranteeing consistent rent payments regardless of occupancy. You get the stability of a long-term tenant with the added benefit of professional property management.

You still receive consistent rent payments. Hazel & Haven guarantees your lease regardless of occupancy, so you never carry the risk of slow booking periods.

We use Airbnb/VRBO’s identity verification on top of our own process using Safely for additional guest screening, background checks, and added protection.

All guests agree to our terms before booking. We filter out high-risk reservations (one-night stays, local weekend bookings, last-minute party patterns) and require deposits and ID verification. Combined with privacy-safe noise monitoring, strict house rules, and 24/7 enforcement, this ensures respectful, responsible guests only.

If issues arise, we enforce penalties, retain deposits, and handle any damages directly so you’re never left with the burden.

Each property is professionally cleaned and inspected after every stay by our local team. We go to the extra mile to ensure no damage has occurred between stays with housekeeper logs and before and after pictures of the unit. Routine maintenance and regular inventory checks keep your property looking and performing its best.